Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category Customer SuccessJob DetailsAbout SalesforceWe\xe2\x80\x99re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too \xe2\x80\x94 driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good \xe2\x80\x93 you\xe2\x80\x99ve come to the right place.The \xe2\x80\x9cData Excellence\xe2\x80\x9d Data Architect is a demonstrated expert in technical and/or functional aspects of customer and partner engagements that lead to the successful delivery of data management projects. The Data Architect plays a critical role for setting customers up for success by prescriptively helping to shape and then execute in the Salesforce data space. This role also provides subject matter expertise related to the data management solutions and ensures successful project delivery. This includes helping identify and proactively manage risk areas, and ensuring issues are seen through to complete resolution as it relates to implementations. Will have the ability to configure and drive solutions to meet the customer\xe2\x80\x99s business and technical requirements. Additionally, this role will include helping align on the development of client-specific implementation proposals, SOWs, and staffing plans, engaging with SMEs across the organization to gain consensus on an acceptable proposal, developing best practices within the data excellence community, developing of shared assets.ResponsibilitiesServe as the Subject Matter Expert for Salesforce \xe2\x80\x98data excellence\xe2\x80\x99 practiceRecognized as a valuable and trusted advisor by our customers and other members of Salesforce community and continue to build a reputation for excellence in professional servicesLead development of multi-year Data platform capabilities roadmaps for internal business units like Marketing, Sales, Services, and Finance.Facilitate enterprise information & data strategy development, opportunity identification, business cases, technology adoption opportunities, operating model development, and innovation opportunities.Maximize value derived from data & analytics by leveraging data assets through data exploitation, envisioning data-enabled strategies as well as enabling business outcomes through analytics, data & analytics governance, and enterprise information policy.Translating business requirements into technical specifications, including data streams, integrations, transformations, databases, and data warehousesDefining the data architecture framework, standards and principles, including modeling, metadata, security, reference data such as product codes and client categories, and master data such as clients, vendors, materials, and employeesDefining data flows, i.e., which parts of the organization generate data, which require data to function, how data flows are managed, and how data changes in transitionDesign and implement effective data solutions and models to store and retrieve data from different data sourcesPrepare accurate dataset, architecture, and identity mapping design for execution and management purposes.Examine and identify data structural necessities by evaluating client operations, applications, and programming.Research and properly evaluate new sources of information and new technologies to determine possible solutions and limitations in reliability or usabilityAssess data implementation procedures to ensure they comply with internal and external regulations.Lead or participate in the architecture governance, compliance, and security activities (architectural reviews, technology sourcing) to ensure technology solutions are consistent with the target state architecture.Partner with stakeholders early in the project lifecycle to identify business, information, technical, and security architecture issues and act as a strategic consultant throughout the technology lifecycle.Oversee the migration of data from legacy systems to new solutions.Preferred Qualifications and Skills:BA/BS degree or foreign equivalentOverall 10+ years of experience in Marketing data & Data management space.Minimum 1 year of hands-on full lifecycle CDP implementation experience on platforms like Salesforce CDP(formerly 360 Audiences), Tealium AudienceStream, Adobe AEP, Segment, Arm Treasure Data, BlueShift, SessionM, RedPoint, etc.5+ years of experience with data management, data transformation, ETL, preferably using cloud-based tools/infrastructureExperience with Data architecture (ideally with marketing data) using batch and/or real-time ingestionRelevant Salesforce experience in Sales & Service Cloud as well as Marketing Cloud, related certifications is a plus (Marketing Cloud Consultant, Administrator, Advanced Administrator, Service Cloud Consultant, Sales Cloud Consultant, etc.)Experience with Technologies and Processes for Marketing, Personalization, and Data Orchestration.Experience with master data management (MDM), data governance, data security, data quality and related tools desired.Demonstrate deep data integration and/or migration experience with Salesforce.com and other cloud-enabled toolsDemonstrate expertise in complex SQL statements and RDBMS systems such as Oracle, Microsoft SQL Server, PostGresDemonstrate experience with complex coding through ETL tools such as Informatica, SSIS, Pentaho, and TalendKnowledge of Data Governance and Data Privacy concepts and regulations a plusRequired SkillsAbility to work independently and be a self-starterComfort and ability to learn new technologies quickly & thoroughlySpecializes in gathering and analyzing information related to data integration, subscriber management, and identify resolutionExcellent analytical & problem-solving skillsDemonstrated ability to influence a group audience, facilitate solutions and lead discussions such as implementation methodology, Road-mapping, Enterprise Transformation strategy, and executive-level requirement gathering sessionsTravel to client site (up to 50%)PASSION: Passionate about Customer Success \xe2\x80\xa2 BEGINNER\'S MIND: Always learning; approaches each interaction with an open mind; great listener and hands-on \xe2\x80\xa2 COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; TEAM PLAYER: Proficient at collaboration and working with members of a team \xe2\x80\xa2 URGENCY: Ability to move fast and drive business value and results \xe2\x80\xa2 TRUST: Trusts the company\xe2\x80\x99s core values; shows integrity, transparency, and reliability \xe2\x80\xa2 ADAPTABLE: Excels in high levels of uncertainty and change \xe2\x80\xa2 COMMUNITY CHAMPION: Leads internal initiatives; actively contributes to the Community\xe2\x80\x99s knowledge and resource baseAbout SalesforceFounded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, our world.Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we\'re helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For\xc2\xae" for 12 years in a row.There are those who choose to work with the most creative. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that\xe2\x80\x99s so much bigger than themselves, an industry, and their company.We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .Posting StatementAt Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at .is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. does not accept unsolicited headhunter and agency resumes. will not pay any third-party agency or company that does not have a signed agreement with .\xef\xbb\xbfSalesforce welcomes all.

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