Key Responsibilities:- Ownership of the tracking methodologies to use across projects with a view to
harmonize the data model
o Formulate tagging guides for different projects
o Working with technology teams to implement the tagging guide as per
specifications
o Testing of new features and functionality to ensure tagging has been correctly
implemented
- Ownership of reporting across different projects
o Creating & automated circulation of management reports to key stakeholders
o Setting up reporting infrastructure to support future project releases
- Ad hoc analysis
o Working with product / marketing teams to analyse the performance of the
product and campaigns
o Identifying customer behaviour trends that can be leveraged by growth teams
to achieve business objectives at scaleRequired Skill Sets:- Highly proficient at Excel & SQL
- Working knowledge of visualization tools, specifically Tableau
- Good business knowledge and capability to grasp & understand KPI performance
and impacts thereof
- Experience in working in international settings and collaborating with multiple
stakeholders to align and agree requirements and prioritizations
- Previous experience with telecommunication and digital organizations is an
advantage
- Understanding of telco products / services and telco metrics is an advantage
- Some exposure to CRM and/or automated marketing practices is an advantage
- Programming knowledge on languages like Python / R is an advantage
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