Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.


Summary: What you need to know about the role We're looking for a data-driven, outcome-focused, and high performing Data Analyst to join our Global Collections Strategy team. Meet our team Data Analysts in the team apply their analytical and technical skills to derive actionable intelligence. They analyse customer behavioural patterns to recommend business strategies to improve efficiency and effectiveness of Collection efforts. They collaborate with Technology and Operations partners in developing innovative and personalized experience based on the most effective channels and treatments to optimize customer experience.


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Your way to impact

• Provide analytical insights by analysing various types of data, including mining our customer data, review of relevant cases/samples, and incorporation of feedback from teammates.
• Developing expertise in specific areas by leading analytical projects independently, while setting goals, providing benefit estimations, defining workflows, and coordinating timelines in advance.
• Providing updates to leadership, peers and other stakeholders that will simplify and clarify complex concepts and the results of analyses effectively with emphasis on the actionable outcomes and impact to business.

Your day to day

• Work closely with cross-border business partners and stakeholders to determine how to design analysis, testing, and measurement approaches that will significantly improve our ability to understand and address emerging business issues.
• Produce intelligent, scalable, and automated solutions by leveraging Data Science skills.
• Work closely with Technology teams on development of new capabilities to define requirements and priorities based on data analysis and business knowledge.

What do you need to bring-

• Bachelor/Master's degree in Statistics, Analytics, Data Science or Business Administration
• 2+ years of professional experience within Financial Services/Credit industry in solving problems using data-driven approach.
• Collections and Digital Channels experience is highly preferred.
• High proficiency in SQL. Experience with Python, R, Unix, Hadoop
• Strong organizational skills and excellent follow-through
• Outstanding written, verbal and interpersonal communication skills
• High emotional intelligence, a can-do mentality and a creative approach to problem solving.
• Experience with working in a technology environment.

•We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply. •


Our Benefits:



At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset--you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.



We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com





Who We Are:



To learn more about our culture and community visit https://about.pypl.com/who-we-are/default.aspx





PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.


PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.



As part of PayPal's commitment to employees' health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.