Job Description

Company Introduction
Availity is one of the leading health information networks in the United States, processing more than 4 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Our teams of technology, business, and customer service professionals in Bangalore, India, are working together to transform healthcare delivery in the United States through innovation and collaboration. Our technologists help develop cutting-edge revenue cycle solutions that help hospitals, health systems, and physicians maximize payments and optimize their workflows.
Availity is a diverse group of people whose talents, curiosity and passion steer the company to create innovative solutions for the US Healthcare industry. If you are a driven, creative and collaborative individual, with exceptional technology skills to drive innovation, we want to hear from you.

The Data Analyst III is responsible for leading and conducting data analysis to gain insights in product and customer intelligence using healthcare transactional and customer interaction data. This role also serves as mentor to colleagues by sharing knowledge and skillsets that are pertinent to a successful analytics team. The individual will lead the conversion of customer requests into technical requirements, conduct hands-on analysis, and ensure deliverable commitments are met. Availity will be migrating to cloud services this year, and we are looking for someone with an eye for optimizing current analytic approaches, while sharing your findings for knowledge share.



This position will lead projects to enable process improvement, new product adoption, and other enhancements. Works directly with internal clients to research and identify operational business requirements with sufficient detail and clarity to allow the development of the data or reporting solution needed. Develops, maintains, and ensures quality control of data systems and may assist in development and implementation of measurement systems.
Roles & Responsibilities
Discover the Excitement at Availity - Shaping the Future of Healthcare from Bengaluru, India!
Welcome to Availity, where we transcend the conventional to redefine the landscape of healthcare technology. Headquartered in vibrant Jacksonville, FL, with a buzzing office right in the heart of Bengaluru, India, and a dynamic remote workforce spread across the United States, we are a global force bound by an impactful mission.
Why Availity Excites:
At the forefront of healthcare technology, we are not just a company; we are trailblazers reshaping the future of healthcare. Our mission? To refocus attention on what truly matters - patient care. As the primary healthcare engagement platform, we are the pulsating heartbeat of an industry that touches millions of lives. With a network of over 2 million healthcare providers connected to health plans and processing a staggering 12 billion transactions annually, our influence is on a constant and expansive rise.
Your Journey with Us:
Step into the realm of Availity, where innovation is not just encouraged, but celebrated. Join our energetic, dynamic, and forward-thinking team that believes in the power of ideas and the impact of every contribution. Your role will be instrumental in transforming the healthcare landscape, solving communication challenges, and creating connections that empower the premier healthcare ecosystem of the United States.
Why Join Availity in India:• Global Impact: Your work from Bengaluru will directly support and impact the lives of millions of US citizens.
• Innovation Hub: Bengaluru, the tech hub of India, is where your ideas will come to life, contributing to cutting-edge solutions in healthcare technology.
• Collaboration: Engage with a diverse and global team, fostering an environment where collaboration knows no boundaries.
• Career Growth: Availity values your growth journey. With us, you'll find opportunities to expand your skill set and advance your career.
• Work-Life Balance: Embrace a work culture that values work-life balance, offering flexibility and support to ensure your well-being.


Embark on a journey with Availity, where your skills meet impact, and your passion meets purpose. Together, let's shape the future of healthcare from the vibrant city of Bengaluru to the heart of the United States. Join us and be part of a team that's not just changing healthcare but changing lives.
We are seeking an experienced.
Why work on this team:• Close-knit, welcoming team that is highly collaborative and filled with positivity.
• Despite being remote, team meets socially every other month.
• Numerous opportunities for growth into a BI Engineer, Data Engineer, Data Scientist, and even management positions.


What you will be doing:• Monitoring emails for requests and inquiries from Health Plan customers, tracking progress in JIRA.
• Facilitating recurring customer calls to provide training and updates for open items.
• Assisting with building reports and providing innovative solutions to complex requests.
• Collaborating with cross functional teams to resolve issues in a timely manner.
• Assisting with projects and enhancements as assigned to contribute to Availity's overall business goals. Projects could include ad hoc reporting, searches and reviews, program evaluation, quality initiatives, analysis, development, etc.
• Following protocols for how to handle, process, and clean data.
• Documenting and triaging of data problems that were identified and corrected.
• Supporting the workload and priorities of the team when needed.


To be qualified for this position, you:• Have a bachelor's degree or the equivalent in work experience.
• Are experienced with scripting and data manipulation languages such as SQL.
• Have 3-5 years of experience and proficiency in automating reporting and building visualizations with some administrative exposure in tools such as IBM Cognos, Pyramid, Power BI, Tableau, Looker, Excel or other related BI tools.
• Work in relational databases; design, structure, data associations, and query language.
• Conduct root cause analysis and recommend corrections to data issues reported by customers or exceptions reports.
• Possess strong relationship management and collaboration skills.
• Communicate clearly through written and verbal skills.
• Work with a minimal amount of direction while being pro-active in keeping your leadership informed of project related issues.
• Establish and maintain effective working relationships while using discretion and making sound decisions.
• Thrive working under pressure, maintaining composure and professionalism in a fast-paced environment; must be able to multi-task.
• Are flexible and embrace change.
• Know Microsoft Office software including Outlook, Word, and Excel.
• Problem solving, having excellent organizational, and priority management skills.


You will set yourself apart:• With previous experience in a Business Analyst or Data Analyst role.
• Having basic knowledge of the health care/payer/insurance industry.
• If you have experience with Cognos or any other reporting tools.
• Showcasing advanced knowledge in Excel skills
• With experience using Tableau, PowerBI, or QuickSight.


Availity culture and benefits:• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• We offer a competitive salary, bonus structure, healthcare, accident and life insurance!
• We offer 12 PAID Holidays AND 24 days paid time off.
• Availity offers Paid Parental Leave for both moms and dads.
• Want to work for an organization that gives back to the community? You're at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.


Next steps in process:
After you apply, you will receive email messages thanking you for applying and then you will continue to receive more email messages alerting you as to where you are in the recruitment process.
Interview process:• Recruiter Screen
• Technical Interview
• Manager Interview
• Leadership Interview
• Human Resources Interview


Eligibility