Job Description

Job Title - DATA ADMINISTRATION AGENTIntroductionDHLis a leading global brand in the logistics industry.DHLs family of divisions offers an unrivalled portfolio of logistics services, ranging from national and international parcel delivery, international express, road, air and ocean transport, to industrial supply chain management. With its unrivalled presence in developing markets,DHLis decisively positioned as THE logistics company for the world.DHL Express is a company that pioneered cross-border express delivery in 1969 & now is active in more than 220 countries and territories worldwide. We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people together and making life simpler - for our customers, our employees, our investors, and our society - we help make the world a better place.Role DescriptorDHL Express is looking for a Data Administration Agent to lead and join our team. He/she will have to carry out following responsibility:\xc2\xb7 Prepare shipment records (or files) for customs clearance entry by ensuring that the information available in the shipment record reflects the available data to DHL (in DHL systems, including CIA images, and Customer Database Records).\xc2\xb7 Assist with general administrative duties related to customs clearance such as the printing, collation, distribution and filing of customs clearance-related documentation.Role Details\xc2\xb7 Role title : Data Administration Agent\xc2\xb7 Corporate/Business : DHL Express\xc2\xb7 Department/Function : Operations\xc2\xb7 Job family : EXP IN Customs Export & Transit\xc2\xb7 Reports to : Customs Clearance SupervisorKey ResponsibilitiesHe/she will have to perform the following key activities:\xc2\xb7 Assist in administrative duties within the clearance department such as the printing, collation and distribution of the required customs documentation needed for lodgment of a customs entry.\xc2\xb7 Assist in the collation of the necessary documents for BTO shipments to facilitate smooth handover of the documents to the appointed broker.\xc2\xb7 Validate and if needed, correct the data elements in the shipment records to ensure that the data elements in the records are in accordance to the approved format and structure acceptable to the regulatory agencies and systems.\xc2\xb7 Verify and if needed, correct the shipment details in the shipment record to ensure that the information in the shipment records are in accordance to the information available in commercial documents provided by the customer and/or customer instructions available in DHLs Customer Database Records.\xc2\xb7 Note: In relation to the task stated above, the DAA will ensure that multi-commodities in a shipment are recorded in the shipment record. The DAA will verify the actual number of shipment commodities from the commercial documents available in the shipment.\xc2\xb7 If a shipment record is not available (example over-landed shipments), the DAA will assist to create an initial shipment record (or file) for the over-landed shipment using the commercial documents available on the physical shipment.\xc2\xb7 Following the successful conclusion of the cleansing of shipment records, the DAA will if required, assign the shipment records according to the declaration modes and distribute these records to the appropriate parties in the clearance department for follow-on work in the clearance work cycle. {This task may be automated in some locations}.\xc2\xb7 For shipment records which cannot be cleansed due to inadequate or insufficient information available, or have been identified as requiring special handling/treatment, e.g P & R, the DAA will assign these to the Clearance Support Group for further investigation and resolution.\xc2\xb7 Perform filing and archiving of customs documents for shipments that have been cleared by DHL.\xc2\xb7 Perform co-ordination duties within the clearance department as assigned by the duty supervisor, and/or between the clearance department and other DHL departments (e.g. between the clearance department and NCG, or warehouse operations or the accounting department) and/or external agencies (e.g. between Customs and the DHL clearance department).\xc2\xb7 Act as a mentor for the trainees/ Government Apprentices/ Probationers and train them.\xc2\xb7 Impart First Aid training to the employees & Conduct refresher course for the employees.\xc2\xb7 Imparting on-the-job training to new comers, trainees/ apprentices, evaluating their progress during the training period and recommending - for probation or termination - based on performance.\xc2\xb7 Recommending leave for the trainees/ apprentices/ probationers.\xc2\xb7 Performance appraisal/ recommending salary increase of the trainees/ probationers.\xc2\xb7 Selection of trainees/ apprentices, assessing the candidature and recommending.\xc2\xb7 Incumbent has no direct reports and authority over country line and functional personnel.\xc2\xb7 Informal influence to enable improvement and change within the organization.Skills Required\xc2\xb7 Software skills (Word, Excel, PowerPoint, etc.)\xc2\xb7 Communication skills (English), spoken and writtenProfile Requirements(Experience/Certifications/Qualifications/Licenses)\xc2\xb7 Completed High School Education.Profile Requirements(Experience/Certifications/Qualifications/Licenses)\xc2\xb7 Completed High School Education.

DHL