Responsibilities
Requirement Gathering: Work closely with business to understand their business needs and translate them into D365 functionalities.
Configuration and Customization: Configure and customize D365 applications to meet specific business requirements.
Training and Support: Develop and deliver training program to business and internal team and providing ongoing support to business and troubleshooting to ensure D365 effectiveness.
Collaboration: Collaborate with technical teams to ensure seamless integration and deployment of D365 solutions.
Documentation: Develop and maintain comprehensive documentations like FRD, FDD and user manuals. Also, validate documents of teammates with the requirement.
Testing: Conduct system and functional testing to ensure quality delivery.
System optimization: Continuously assess and enhance the process and functionality of D365 to meet the business needs, by implementing enhancements and upgrades.
Security and compliance: Ensure that D365 sticks to the best practice, regulatory requirement and maintain system security and data integrity.
Progress update: Provide regular update against the ongoing support and projects on a regular basis with business and internal team.
Technical Skills
Demonstrable experience of using and configuring Microsoft Dynamics 365 FSCM - General Ledger, Cashbook, Inventory management, Procurement & Sourcing, Project Accounting, Sales and Marketing.
Robust understanding of finance and accounting concepts with an emphasis on how these relate to Dynamics 365 FSCM
Demonstrable understanding of configuring and using Azure DevOps to manage issues
Ability to investigate issues with Dynamics 365 FSCM and work with users to create clear statements of requirement for onward resolution
Competence with core Microsoft Office products (Excel, Word, PowerPoint) to produce status reports, system documentation and functional specifications
Good understanding of technical concepts such as data models, integration, data migration
Experience of running User Acceptance Testing programmes
Non-Technical Skills:
Strong communication skills in written and verbal form
Ability to work on multiple projects at the same time, being able to plan and prioritise work
Ability to collaborate with peers and stakeholders on projects
Ability to take responsibility of work and work in a self-sufficient manner
Ability to work with users to translate requirements into clear requirement statements
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