Job Description

Roles and responsibilities

Identify, develop, and implement growth opportunities in existing and new markets.
Build business relationships with current and potential clients to facilitate usage and retention.
Understand client needs and offer tailored solutions.
Answer potential client questions, follow up calls, and respond to requests for proposals.
Make outbound calls to new and potential clients.
Convert free customers to paid customers through plan upgrades to improve customer lifetime value.
Generate referrals and positive reviews from clients to create Word of Mouth impact.
Meet or exceed quotas for calls, appointments, demonstrations, and conversions/upgrades.
Maintain a pipeline of all leads using CRM software.
Demonstrate the product to potential customers to assess product-market fit and reduce churn.
Work efficiently both independently and as part of a cross-functional team.

Skills & Experience 
0-2 years of experience in US/UK/Canada customer-facing sales/onboarding roles.
Excellent verbal and written communication skills.
Clear, concise, and effective written and oral communication.
Product demonstration skills are an advantage.
Empathy towards customers and understanding their needs.
Understanding of SAAS & Subscription Economy.
Learning & growth mindset.
Comfortable with proactive outreach and handling objections.
Problem-solving skills and aptitude to improvise, adapt and overcome.
Articulate with business acumen.
Metrics, detail-oriented, and strong time-management skills.
Predominantly night shift working hours.

Skills Required