Job Description

Job Responsibilities:

Collaborate closely with business teams to gather and understand their needs, converting them into functional requirements for D365 solutions.
Customize and configure Microsoft Dynamics 365 applications to meet specific business needs and workflows.
Design and deliver training sessions for business users, while providing continuous support and troubleshooting to optimize D365 usage.
Work closely with technical teams to ensure smooth integration and deployment of D365 solutions.
Prepare and maintain detailed documentation such as Functional Requirement Documents (FRD), Functional Design Documents (FDD), and user manuals.
Carry out system and functional testing to ensure high-quality solution delivery.
Assess the functionality of D365 on an ongoing basis and implement necessary enhancements and upgrades to align with evolving business needs.
Ensure that D365 adheres to industry best practices, regulatory standards, and maintains data security and integrity.
Provide regular updates on the progress of ongoing support and projects to relevant stakeholders.

Technical Skills:

Proven experience in using and configuring Microsoft Dynamics 365 FSCM, including General Ledger, Cashbook, Inventory Management, Procurement & Sourcing, Project Accounting, and Sales & Marketing modules.
Strong understanding of finance and accounting principles and how they are applied within Dynamics 365 FSCM.
In-depth experience with Azure DevOps for issue management and tracking.
Ability to troubleshoot issues within Dynamics 365 FSCM and collaborate with users to define clear requirements for resolution.
Proficiency in Microsoft Office tools (Excel, Word, PowerPoint) to create reports, documentation, and functional specifications.
Solid understanding of technical concepts such as data models, integrations, and data migration.
Experience in executing User Acceptance Testing (UAT).

Non-Technical Skills:

Excellent written and verbal communication skills.
Strong organizational skills, with the ability to handle multiple projects and prioritize tasks effectively.
Collaborative mindset to work effectively with both peers and stakeholders.
Self-motivated, capable of taking ownership of tasks and working independently.
Ability to engage with users to transform business needs into clear and actionable requirements.

Skills Required