Job Description

Who We Are
Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward \xe2\x80\x93 always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.

The Role
Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there\xe2\x80\x99s a good chance you will love being a part of our Software Engineering \xe2\x80\x93 Development team at Kyndryl, where you will be able to see the immediate value of your work.

Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it.

As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products\' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.

Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.

Who You Are
You\xe2\x80\x99re good at what you do and possess the required experience to prove it. However, equally as important \xe2\x80\x93 you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused \xe2\x80\x93 someone who prioritizes customer success in their work. And finally, you\xe2\x80\x99re open and borderless \xe2\x80\x93 naturally inclusive in how you work with others.

Required Technical and Professional Experience

• 5 years to 8 years
• Manage capacity management.
• Software update of PCE and VENs
• Manage life cycle of the product (end of support, compatibility...)
• Manage safety rules for GTS flows.
• Reporting
• Reviews / control of the rules implemented by the business.
• Respond to an audit request.
• Managing support (L1, L2, L3 requests, incidents and changes), administration and engineering of Trend Micro Deep Security solution
• Analysis of console alerts
• Error message analysis on the DSM console
• Activating/deactivating specific rules
• Ensure service quality, customer relations, service strategy, implementation of new functionalities.
• Onboarding new applications and new customers with Start-up assistance and Validation of the adequacy of the solution
• Monitoring and analysis of PCE alerts on the console
• Monitoring VENs
• Ensure continuity and recovery of the IT PCE service.
• Ensure support tasks.
• Helping with Trouble shooting/alerts, malfunctions and support for the use of the solution/ end users
• Maintain documentation.
• Manage capacity management.
• Software update of PCE and VENs
• Manage life cycle of the product (end of support, compatibility...)
• Manage safety rules for GTS flows.
• Ensure production and development platforms stability and performances.
• Follow licenses (per server)
• Guaranty service availability (24/7), including monitoring, management of disaster recovery plan, infra weekends planned operations and on call.
• An experience on Illumio\xe2\x80\x99s solution would be a plus.
• Experience on UNIX/Linux systems is mandatory.

Being You
Diversity is a whole lot more than what we look like or where we come from, it\xe2\x80\x99s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we\xe2\x80\x99re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you \xe2\x80\x93 and everyone next to you \xe2\x80\x93 the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That\xe2\x80\x99s the Kyndryl Way.

What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Our employee learning hub gives you access to the best learning in the industry to receive certifications and accreditations, including Microsoft University, AWS Cloud Center of Excellence, Udemy, and the Harvard Business Review. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you! We want you to succeed so that together, we will all succeed.