Job Description

We are Progress (Nasdaq: PRGS) - an experienced, trusted provider of products designed with customers in mind so they can develop the applications they need, deploy where and how they want, and manage it all safely and securely.We\xe2\x80\x99re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Cybersecurity Analyst , Senior and help us do what we do best: propelling business forward.As a member of the Cybersecurity Operations Team, you will be part of a dynamic and growing cybersecurity program with a focus on developing and maturing our cybersecurity capabilities. You will have the opportunity to provide your knowledge and subject matter expertise to help build out the cybersecurity operations program. You will also assist the team with developing, implementing, and maintaining processes across the organisation to catch and prevent cybersecurity threats, and perform a wide range of cybersecurity responsibilities.In this role, you will:

• Perform analysis on cybersecurity alerts escalated by our managed security service provider (MSSP).
• Lead incident response efforts and act as the incident coordinator using defined response playbooks.
• Review reported spam and phishing email submissions to identify any potential security threats.
• Conduct postmortem meetings, develop lessons learned and recommendations, and author post incident reports.
• Provide customer service and responding to reports, requests, and questions from Progress users.
• Develop and refine internal standard operating procedures and incident response playbooks.
• Collaborate with subject-matter experts across the organization to improve the security defensive posture.
• Providing recommendations and guidance to management and IT teams to enhance overall security posture.
• Lead cybersecurity projects to promote integration, automation, and increase monitoring and incident response effectiveness.
• May require off-hour cybersecurity incident response support as necessary

Your Background:

• Bachelor\xe2\x80\x99s degree in Cybersecurity or a related field.
• 4-6 years working in an IT Security Analyst or Incident Response role.
• One or more of the following certifications GCIH, CSA+, CEH, GIAC, GSEC, ECIH, CSA, or GCFA.
• Knowledge and experience with cloud security, network protocols, event log and malware analysis, exploits, threat actor TTPs, MITRE ATT&CK and/or D3FEND frameworks, NIST 800-61, security monitoring and logging best practices.
• Strong communication skills with a customer service mindset when interfacing with internal and external users.
• Experience with integrating technologies and services into a single case management or ticking system.
• Additional consideration will be given to candidates with experience with Splunk, Microsoft Defender for Endpoint, Qualys, Cloud Platform Security (Azure, AWS, GCP), Automox, Axonious, Threat Hunting, and Cyber Threat Intelligence.

What we offer in return is the opportunity to join a talented team of bright and nice people and to also enjoy:

• 30 days of earned leaves plus an extra day off for your birthday, various other leaves like marriage leave, Casual Leave, Maternity leave, Paternity leave
• Premium Group medical Insurance for employee and 5 dependents, personal accident insurance coverage, Life insurance coverage
• Professional development reimbursement
• Interest subsidy on loans - either vehicle or personal loans

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Progress Software