Job Description

Overview:

Role Description:


The financial institution is delivering a key and strategic Identity and Access Governance solution utilizing SailPoint's access controls, lifecycle management and governance capabilities.? We are seeking a SailPoint SME/Engineer to join the team and assist with the analysis and integrations of IAM toolsets into SailPoint IIQ.



Skills:


1. 8+ years of professional work experience in Identity and Access Governance (IAG) domain and SailPoint IdentityIQ/Identity NOW.


2. Similar years of experience in handling the most complicated issues, such as modifying the code and studying and enhancing the solution for the unknown problems.


3. Knowledge / experience on SailPoint IdentityIQ/Service Now/One Identity Manager and knowledge on other Access governance tool.


4. Knowledge / experience on Active Directory services and its related services i.e. ADLDS.


5. Experience in configuring Application, Rules, Workflows, custom tasks and connectors


6. Experience with Databases (Oracle, Sybase, MSSQL, MySQL)


7. Experience with Directories (LDAP, AD)


8. Experience with migrating and onboarding applications


9. Hands on experience integrating SailPoint with tools like ServiceNow (for manual fulfilment and access request) and other core systems.


10. Build and configure and support SailPoint in various environment in production.


11. Support and maintenance of task such as aggregation, ID refresh, scheduling, correlation, etc.


12. Lead quality control and quality assurance activities, such as performing user acceptance testing and resolve deviations or exceptions for newly developed SP Code/solutions.


13. Responsible for reproducing the issue, gathering relevant information, and escalating the problem to the product and development team if necessary.


14. Experience on building connectors and application onboarding.


15. In-depth knowledge on SailPoint as product and services.



Key responsibilities



1. Experience within Identity and Access Management (User Lifecycle management) SQL and other connectors.


2. Work on the tickets/incidents/emails/requests and performing root cause analysis for specific projects, progress issues and escalate where necessary.


3. Regularly review IAM production support processes in order to identify ways to improve efficiency.


4. Demonstrate improvement in turn-around time and support key initiatives with respect to Infrastructure improvements,


5. Coordinate actively with the other support teams working in multiple projects and provide support/coaching.


6. Attend project update meetings/standup calls/customer meetings, deliver updates and escalate any known issues and concerns.


7. Good communication, evaluation and analysis skills, awareness of importance of defects found during testing, based on impact and priority.


8. Support Integrate SailPoint with core systems identified including ServiceNow, Active Directory, LDAP, PAM and other applications


9. Deliver IAG processes including Recertification, Joiner/Mover/Leavers (JML), Access Request, Segregation of Duties, RBAC


10. Configure connectors on-board applications including out of the box, Web Service, JDBC, RACF/ACF2 and/or custom connectors


11. Develop supporting rules (application, correlation, identity mapping, etc)


12. Develop life cycle event triggers and business process to meet the business requirements


13. Support post implementation for user testing, debugging, support and maintenance.


14. Help support to build Engineering Road map and highlights initiatives, key items which can be migrated or owned from BAU perspective

• •Stakeholder coordination & audit assistance •
+ •Liaise with stakeholders in relation to cyber security issues and provide timely support and future recommendations•
+ •Provide assistance in maintaining an information security risk register and help with internal and external audits relating to information security•
+ •Support audit of security best practices and implementation of security principles across the organization, to meet business goals along with customer and regulatory requirements•
+ •Assist with the creation, maintenance and delivery of cyber security awareness training to team members and customers•
+ •Provide training to employees on issues such as spam and unwanted or malicious emails•

•Stakeholder Interaction •

•Stakeholder Type • •Stakeholder Identification • •Purpose of Interaction •

•Internal • •Program Manager/Director• •Regular reporting & updates•

•Infrastructure (CIS team)• •For infrastructure support•

•External Customer•

•To coordinate for all security breaches & resolutions•

•Display •

•Lists the competencies required to perform this role effectively:•

• •Functional Competencies/ Skill •
+ Leveraging Technology - Knowledge of current and upcoming security technologies (e.g. Firewalls, IPS, DDoS, SIEM, WAF, Endpoint etc.) and understanding of compliance regulatory requirement like PCI DSS, HIPAA, etc.- •Expert •
+ Systems Thinking - Understanding of the Wipro system (interrelatedness, interdependencies and boundaries) and perform problem solving in a complex environment - •Expert •
+ Leveraging Technology - In-depth knowledge of and mastery over ecosystem technology that commands expert authority respect - •Master •
+ Technical Knowledge - Certified Information Systems Security Professional (CISSP), Cloud Architect Certification from AWS and Azure, ToGAF or SABSA certification- •Master •

•Competency Levels•

•Foundation• •Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.•

•Competent• •Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.•

•Expert• •Applies the competency in all situations and is serves as a guide to others as well.•

•Master• •Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognized within the entire organization.•

• •Behavioral Competencies •
+ •Effective Communication•
+ •Managing Complexity•
+ •Client centricity•
+ •Technology Acumen•
+ •Innovation•
+ •Problem Solving approach•
+ •Collaborative Working•
+ •Execution Excellence•

•Deliver •

•No. • •Performance Parameter • •Measure •

•1.• •Customer centricity• •Timely security breach solutioning to end users, Internal stakeholders & external customers experience, CSAT, educating and suggesting right control to the customers.•

•2.• •Support sales team to create wins• •% of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/ outside account (lead generation), no. of proposals led•