• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Proficiency in CRM software (e.g., Salesforce, Zendesk) and other customer support tools.
• Handle inbound and outbound communication with customers through phone, email, chat, or social media.
• Provide timely and accurate responses to customer inquiries, ensuring clear communication.
• Qualifications:
• Education: High School Diploma or equivalent (Associate's or Bachelor's degree preferred).
• Experience: Minimum of [1-2] years in a customer support or service-related role (experience in [specific industry] a plus).
Job Types: Full-time, Permanent
Pay: Up to ?60,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Rotational shift
• US shift
Supplemental Pay:
• Joining bonus
• Performance bonus
Experience:
• total work: 2 years (Required)
Work Location: In person
Speak with the employer
+91 6388795583
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