Customer Support (voice Process Hindi & English)
Year Chennai, Tamil Nadu, India
Job Description
Dear Candidates, Greetings from Hirewiz!!! Role : Customer Support Executive Experience : Fresher - 4 Years of Experience Salary : As per your current ctc Work timings : 9 AM - 6 PM (Monday to Friday) Location : Royapettah, Chennai. Roles and Responsibilities :
- Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Strong Telephone & Email Etiquette.
- Excellent communication skills (Both English & Hindi)
- Ability to multitask, prioritize, and manage time effectively.
- Health insurance
- Provident Fund
- Day shift
- Morning shift
- Performance bonus
- Quarterly bonus
- Yearly bonus
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
- Age should be Maximum 35 Years not more than that
- Bachelor\'s (Preferred)
- Hindi (Required)
- English (Required)
+91 9840752448
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Job Detail
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Job IdJD3207147
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChennai, Tamil Nadu, India
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EducationNot mentioned
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ExperienceYear