Customer Support & Success Executive (cse)
Job Description
Qualifications:
- Bachelor's degree
- Excellent English communication skills
- Experience communicating with European and USA customers
- At least 2-3 years of customer service experience
- Strong problem-solving skills and attention to detail
- Ability to thrive in a fast-paced environment
- Experience in a SAAS company is a plus
Responsibilities:
- Working full-time from our offices in Ahmedabad (this is not a remote position)
- Collaborating closely with the Customer Success Manager based in Ireland
- Engaging with customers via phone, messaging, chat, email, and other communication channels
- Assisting in drafting strategic customer support and success plans
- Communicating customer issues to software managers and other team members
Apply now to join our dynamic customer care team. We look forward to welcoming you and supporting your career growth with us.
Job Type: Full-time
Pay: ?20,000.00 - ?70,000.00 per month
Benefits:
• Flexible schedule
• Internet reimbursement
Schedule:
• Day shift
• Monday to Friday
• UK shift
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 2 years (Preferred)
• Customer service: 2 years (Preferred)
Language:
• English (Required)
Work Location: In person
Speak with the employer
+91 8490020202
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Job Detail
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Job IdJD3385646
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGJ, IN, India
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EducationNot mentioned
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ExperienceYear