Customer Support Specialist
Year Makarba, Ahmedabad, Gujarat, India
Job Description
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Group Bayport India "At Group Bayport, harnessing innovative print technologies to improve everyday personal and professional lives is what we do. That focus is driven by our dedication to empowering individual, group, and business self-expression by tapping into the dynamic possibilities of fully customizable products." Position : Customer Support Specialist Experience : up to 4 yrs Education : Any Graduation Location : Ahmedabad Salary : Up to 4 LPA + NSA + Health insurance. shift time : 7pm to 4am
Key Responsibilities : -Respond to customer inquiries and issues via phone calls, chats, and emails with a high degree of expertise and professionalism. -Provide in-depth and accurate information about our products and services to customers, catering to their specific needs and concerns. -Resolve escalated customer concerns and complaints effectively, aiming for first-contact resolution and ensuring a high level of customer satisfaction. -Ensure a superior customer experience through outstanding communication and advanced problem-solving skills. -Collaborate closely with cross-functional teams to swiftly escalate and resolve intricate issues, drawing on your extensive experience in international customer support. Job Types: Full-time, Permanent, Fresher Pay: \xe2\x82\xb916,516.85 - \xe2\x82\xb940,000.00 per month Benefits:
Expected Start Date: 10/06/2024
Key Responsibilities : -Respond to customer inquiries and issues via phone calls, chats, and emails with a high degree of expertise and professionalism. -Provide in-depth and accurate information about our products and services to customers, catering to their specific needs and concerns. -Resolve escalated customer concerns and complaints effectively, aiming for first-contact resolution and ensuring a high level of customer satisfaction. -Ensure a superior customer experience through outstanding communication and advanced problem-solving skills. -Collaborate closely with cross-functional teams to swiftly escalate and resolve intricate issues, drawing on your extensive experience in international customer support. Job Types: Full-time, Permanent, Fresher Pay: \xe2\x82\xb916,516.85 - \xe2\x82\xb940,000.00 per month Benefits:
- Health insurance
- Provident Fund
- Night shift
- US shift
- Shift allowance
- Yearly bonus
- Customer support: 1 year (Required)
Expected Start Date: 10/06/2024
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Job Detail
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Job IdJD3316449
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMakarba, Ahmedabad, Gujarat, India
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EducationNot mentioned
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ExperienceYear