Customer Support Specialist
Job Description
Job Profile: Customer Support Executive
Job Location: Textile Market, Surat
Company Profile: Company is a pioneering provider of comprehensive ERP software solutions designed specifically for the textile industry. Our cloud-based platform seamlessly integrates accounts, inventory, and order management into a single, efficient system, ensuring round-the-clock operational excellence.
Education: Any
Experience: Must have a knowledge of Tally and good communication skills in Hindi and Gujarati and good customer handling skills.
Key Job Responsibilities:
• Client Query Resolution: Promptly attend to client queries regarding the ERP software, ensuring thorough understanding of their issues and providing accurate and effective solutions.
• Technical Assistance: Assist clients in troubleshooting and resolving software-related problems, guiding them through step-by-step solutions to enhance their user experience.
• Client Training and Support: Provide training sessions to clients on software functionalities and updates, helping them maximize the benefits of the ERP system and improve their operational efficiency.
Job Type: Full-time
Pay: ?15,000.00 - ?25,000.00 per month
Schedule:
• Day shift
Application Question(s):
• Must have Tally knowledge and customer support skills
Work Location: In person
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Job Detail
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Job IdJD3398502
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGJ, IN, India
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EducationNot mentioned
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ExperienceYear