Customer Support Role Education (1 5 Yrs) Bangalore (after Sales/customer Service)
Job Description
- As the primary point of contact for students, the role involves facilitating communication between students and university departments, addressing academic and administrative queries, and guiding students through their academic journey. - Responsibilities include resolving semester and subject-related issues, ensuring timely completion of academic requirements, and promoting re-registrations. - The role also requires tracking student progress, handling queries via calls, emails, and chat, and ensuring high satisfaction with personalized and accurate responses. - Additionally, the position involves identifying and escalating priority issues, recommending process improvements, and ensuring timely conflict resolution. (ref:updazz.com)
updazz .com
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Customer Support Role (1 5 yrs) Bangalore (After Sales/Customer Service)
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Job Detail
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Job IdJD3533349
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangalore, Karnataka, India
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EducationNot mentioned
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ExperienceYear