Job Description

: Opening for fresher and experience for customer support role in a leading company Location: Vashi, Navi Mumbai Responsibilities:

• Engage in both inbound and outbound calls to potential customers using provided leads.

• Present and elucidate our products/services to prospects.

• Accurately gather and document customer information.

• Address incoming calls from customers and resolve their inquiries.

• Meet daily/weekly/monthly targets for lead generation and sales.

• Uphold a high level of professionalism and customer service.

Eligibility Criteria:

• Age group between 18-32 years

• Exceptional verbal communication skills.

• Strong interpersonal and persuasive abilities.

• Previous experience in telemarketing or customer service is advantageous.

• Capable of working independently and collaboratively.

• Basic computer proficiency.

• Goal-oriented and self-motivated.

• Shift 8am to 8pm (Any 9 hrs shift)

--- Requirements Requirements:

• Proven work experience as a Customer Support Representative or similar role

• Familiarity with CRM systems and practices

• Customer orientation and ability to adapt/respond to different types of characters

Benefits Direct Company Payroll Day shift PF,ESIC,Medical benefits as per company policy. Salary - Fresher 16k CTC - Exp upto 26k CTC

2COMS