- We're looking for a customer service representative to answer customer calls, assess their needs, and walk them through effective solutions to their questions and grievances. - We are looking for candidates with a high emotional intelligence and ability to serve our customers with empathy. - If you are looking to join a company that values professional growth and teamwork, along with a positive work environment, we'd love to hear from you.- Serves customers by resolving product and service challenges, as well as providing relevant product and service information that helps solve them.- Keeps track of customer correspondence and logs key account information and customer data.- Resolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. (ref:updazz.com)
updazz .com
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