Customer Support Representative
Job Description
Responsibilities of candidates include :
• Handle Clients On Call (Mandatory)
• Understand the company's products and services in-depth to effectively assist clients globally.
• Provide them with technical support (On Call & Remote Desk) by diagnosing the Issue
• Analyze client needs and provide appropriate solutions and assistance.
• Address and resolve client queries efficiently.
• Provide Technical Support For Software By Diagnosing The Issue.
• Troubleshooting Technical Issues.
• Solving Software Faults by coordinating with Software Developers.
• Need Smart And Proficient Candidates
Job Type: Full-time
Pay: ?15,000.00 - ?18,000.00 per month
Benefits:
• Cell phone reimbursement
• Internet reimbursement
• Paid sick time
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Ability to commute/relocate:
• Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
• What's Your Last CTC?
Education:
• Bachelor's (Preferred)
Experience:
• Technical support: 2 years (Preferred)
• Customer support: 2 years (Preferred)
• Software Support: 2 years (Preferred)
• On Call Support: 2 years (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
Speak with the employer
+91 7596013500
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Job Detail
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Job IdJD3509458
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWB, IN, India
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EducationNot mentioned
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ExperienceYear