Customer Support Representative
Year Warangal, Telangana, India
Job Description
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We are seeking a dedicated and reliable Customer Support Representative to join our team. The ideal candidate should be proficient in both Telugu and English and be willing to commit to a 10-hour workday. This role requires excellent communication skills and the ability to handle customer inquiries efficiently and professionally. Key Responsibilities:
Expected Start Date: 03/06/2024
- Handle customer inquiries and provide accurate information regarding products/services.
- Resolve customer issues and complaints promptly and effectively.
- Maintain a high level of customer satisfaction through exceptional service.
- Document and track customer interactions and issues using our internal systems.
- Communicate clearly and effectively with customers in both Telugu and English.
- Adhere to company policies and procedures.
- Proficiency in Telugu and English (both written and spoken).
- Strong communication and interpersonal skills.
- Ability to work committedly for 10 hours a day.
- Flexibility to work without holidays.
- Previous experience in customer support or a related field is preferred but not mandatory.
- Basic computer skills and familiarity with customer service software is a plus.
- Competitive salary ranging from \xe2\x82\xb99,000 to \xe2\x82\xb912,000 per month, depending on the perks.
- Opportunity to work in a dynamic and growing company.
- Continuous training and development.
- Work from home
- Day shift
- Monday to Friday
- Morning shift
- Rotational shift
- Weekend availability
- Performance bonus
- Higher Secondary(12th Pass) (Preferred)
- English (Preferred)
Expected Start Date: 03/06/2024
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Job Detail
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Job IdJD3324467
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWarangal, Telangana, India
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EducationNot mentioned
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ExperienceYear