Customer Support Representative
Year Vadodara, Gujarat, India
Job Description
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This position requires excellent communication skills and attention to detail. Australia Shift Timings are (4:30am to 1:00pm) & during day light saving time (3:30am to 12:00pm). 1 - 2 years of work experience and should be good with Microsoft applications. KPI\'s : 100% data integrity and accuracy Comprehensive data collected (name, telephone and email address) Achieve minimum levels quoting: 50 \xe2\x80\x93 70 per day Primary tasks & Duties : Identify the routes to see if the job can be done. And then quote accordingly. Interacting with customers over the phone and help them solve their queries. Doing the same via emails as well. Liaising with subcontractors to get the information needed for the work. Entering the bookings into company system. Sending out quotes via email and on different platforms. Providing customers with updates regarding the transportation Encouraging happy customers to leave positive feedback and reviews Ensure all data is correctly entered into the system Submit reports on activities Other tasks as required Work in accordance with the Company\xe2\x80\x99s policies and procedures. Please drop your cv at contact@finrope.in Job Type: Full-time Pay: 910,000.00 - 925,000.00 per month Schedule:
+91 +91-9106981536
- Flexible shift
- Yearly bonus
- Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (Required)
- Bachelor\'s (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Hindi (Preferred)
- English (Preferred)
+91 +91-9106981536
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Job Detail
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Job IdJD3054065
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationVadodara, Gujarat, India
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EducationNot mentioned
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ExperienceYear