Customer Support Representative
Job Description
• Respond to customer inquiries and provide accurate information regarding our products and services.
• Handle customer complaints and troubleshoot problems in a professional manner.
• Escalate issues to the appropriate departments when necessary.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Ensure customer satisfaction and provide professional customer support.
• Keep accurate records of customer interactions and transactions.
• Follow communication procedures, guidelines, and policies.
• Go the extra mile to engage customers and exceed their expectations.
• Provide feedback on the efficiency of the customer service process.
Job Type: Full-time
Pay: ?12,000.00 - ?16,000.00 per month
Schedule:
• Rotational shift
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Required)
Work Location: In person
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Job Detail
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Job IdJD3398375
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUP, IN, India
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EducationNot mentioned
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ExperienceYear