Customer Support Representative
Job Description
About Company
Hurak is a leading EdTech company that provides online and classroom-based compliance training in the UK. We have been in the industry for more than 12 years and we are expanding our business to become a global brand. For that, we are currently looking for a Customer Support Representative.
Position Title: Customer Support Representative
Timing: 2:00 PM to 11:00 PM.
Job Type: Remote
Responsibilities
• Handle Queries, Requests and Complaints from customers tactfully.
• Follow standard processes and procedures when it comes to providing the solution.
• Provide Customer service at every interaction, ensuring end-to-end resolution by taking complete ownership of the customer in every transaction.
• Achieve superior customer engagement and ensure a significant improvement in customer experience.
• Must be able to overcome objections and handle customer pushback.
Qualifications
• Bachelor's degree or relevant work experience
• Proficiency in English skills, both writing and verbal
• 1 or 1+ year of experience, Fresher's can also apply.
Job Type: Full-time
Pay: ?15,000.00 - ?25,000.00 per month
Application Question(s):
• Expected Salary?
Education:
• Bachelor's (Preferred)
Language:
• English (Required)
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Job Detail
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Job IdJD3507858
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTS, IN, India
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EducationNot mentioned
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ExperienceYear