As a Customer Support Executive, you will play a crucial role in managing a high volume of incoming telephone calls and email inquiries from our customers.
Key Responsibilities:
• Provide customers with accurate and timely information to resolve their issues or inquiries effectively.
• Accurately receive and process incoming customer orders while ensuring efficient order management and tracking.
• Ensure all tasks and actions are tracked and completed in a timely manner through follow-up with relevant parties.
• Manage workflow effectively by meeting deadlines and ensuring accuracy in all tasks.
• Complete any additional tasks or duties as requested by management.
Role Requirements:
• Excellent verbal and written communication skills.
• Ability to work efficiently under pressure and manage multiple tasks simultaneously.
• Strong organizational and analytical skills.
Benefits:
• Opportunity to work in a dynamic and growing company.
• Professional development through regular training.
Job Types: Full-time, Permanent
Pay: ?22,000.00 - ?41,431.18 per month
Benefits:
• Health insurance
• Provident Fund
• Work from home
Schedule:
• Day shift
• Fixed shift
• Monday to Friday
Education:
• Bachelor's (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
Speak with the employer
+91 9780909133
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