Customer Support Representative
Year Pantheerankavu, Calicut, Kerala, India
Job Description
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Customer Service RepresentativeKey Responsibilities:
- Attend and manage incoming client calls, addressing inquiries and providing appropriate solutions.
- Make reminder calls to clients for appointments, payments, or other scheduled activities.
- Respond promptly and professionally to customer queries on social media platforms, including Facebook, Twitter, Instagram, and LinkedIn.
- Maintain accurate records of client interactions and transactions, documenting details of inquiries, complaints, and comments.
- Provide necessary information to clients regarding various courses and availabilities and make them register for a counseling session, seminar, or event.Job Type: Full-timePay: \xe2\x82\xb97,000.00 - \xe2\x82\xb911,000.00 per monthBenefits:
- Attend and manage incoming client calls, addressing inquiries and providing appropriate solutions.
- Make reminder calls to clients for appointments, payments, or other scheduled activities.
- Respond promptly and professionally to customer queries on social media platforms, including Facebook, Twitter, Instagram, and LinkedIn.
- Maintain accurate records of client interactions and transactions, documenting details of inquiries, complaints, and comments.
- Provide necessary information to clients regarding various courses and availabilities and make them register for a counseling session, seminar, or event.Job Type: Full-timePay: \xe2\x82\xb97,000.00 - \xe2\x82\xb911,000.00 per monthBenefits:
- Cell phone reimbursement
- Day shift
- Performance bonus
- Bachelor's (Required)
- Customer service: 1 year (Preferred)
- 100% (Required)
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Job Detail
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Job IdJD3332476
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPantheerankavu, Calicut, Kerala, India
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EducationNot mentioned
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ExperienceYear