Customer Support Representative
Job Description
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.
Requirements:
Graduate
Having 1+ years of experience in international calling process
Two fixed week offs
Job Type: Full-time
Pay: ?25,000.00 - ?40,000.00 per month
Benefits:
• Food provided
Schedule:
• Rotational shift
• UK shift
• US shift
Supplemental Pay:
• Performance bonus
• Quarterly bonus
Ability to commute/relocate:
• Panchkula, Haryana: Reliably commute or planning to relocate before starting work (Required)
Education:
• Higher Secondary(12th Pass) (Preferred)
Language:
• English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3567206
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPanchkula, HR, IN, India
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EducationNot mentioned
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ExperienceYear