Customer care Executive
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IMPORTANT Note to Candidates:
Answering the interview call is essential. If you can't commit, please don't apply.
You will receive a brief interview call within 3-5 days, so please stay alert.
If selected, you must attend a and WALK-IN interview in Bhubaneswar,
Proficient or Excellent English & Confidence Required
Work Mode: Work From Office
Fresher To experienced candidate must have on paper more than 6 month to 1 year experience
The budget is non-negotiable. Apply only if it aligns with your expectations.
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MAXIMUM BUDGET (Non-Negotiable): ?21,000 CTC in hand 16000Rs
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Location: Bhubaneswar
Shift Timing: 24/7 Rotational Shift
Female Window Shift Timing: 7 AM - 9 PM
Working Hours: 9 Hours
Working Days: 6 Days a Week
Cab: Not Applicable
Key Responsibilities:
Handle inbound and outbound calls, addressing customer queries and concerns.
Provide accurate information regarding products and services.
Maintain a high level of customer satisfaction through effective communication.
Document customer interactions and escalate issues as needed.
Collaborate with team members to achieve performance targets.
Requirements:
Minimum 6 months of relevant experience in a BPO environment (on-paper documents required).
Excellent verbal and written communication skills in English and/or local languages.
Strong problem-solving abilities and a customer-oriented mindset.
Ability to work in a fast-paced environment and handle multiple tasks.
Flexibility to work in rotational shifts, including weekends and holidays.
Job Type: Full-time
Pay: ?14,000.00 - ?16,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Day shift
• Rotational shift
Supplemental Pay:
• Performance bonus
Education:
• Bachelor's (Required)
Language:
• English (Required)
Location:
• Bhubaneswar, Orissa (Required)
Work Location: In person
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