Job Description

Job Title : Customer Support Representative (Male Candidates Preferred)
Location : Bangalore
Employment Type : Full-Time
Experience : Fresher

Job Summary :
We are looking for enthusiastic and motivated Customer Support Representatives to join our team. This entry-level position is ideal for male candidates who are looking to kickstart their career in customer service. The role involves assisting customers with inquiries, resolving issues, and ensuring a positive customer experience.

Key Responsibilities :

• Handle customer queries and complaints via phone, email, or chat
• Provide accurate and timely information to customers regarding products and services
• Resolve customer issues by troubleshooting and offering appropriate solutions
• Escalate unresolved issues to the appropriate departments
• Maintain detailed and accurate records of customer interactions
• Follow communication procedures, guidelines, and policies

Skills and Qualifications :

• Education : High school diploma or equivalent
• Communication Skills : Excellent verbal and written communication skills in English
• Problem-Solving : Ability to handle customer issues with patience and professionalism
• Adaptability : Willingness to work in shifts, including weekends if required
• Basic computer skills, including proficiency in Microsoft Office and navigating CRM tools
• No prior experience required; training will be provided

What We Offer :

• Competitive entry-level salary
• On-the-job training and development opportunities
• A supportive and friendly work environment
• Opportunities for growth and career advancement

Note : This position is open to male candidates only. Freshers are welcome to apply.

Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

• Paid time off
• Provident Fund

Schedule:

• Night shift

Supplemental Pay:

• Performance bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person

Speak with the employer
+91 9035595973