Job Description

Greetings from JobShop, We are India\'s Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice, International Semi Voice & Social Media Escalation. Please Call HR Sara on 6360065554 Or Call any of our HR\'s in 996408000 or 080-46115600 or visit jobshop.ai to explore other open positions with us Manyata Tech Park - International Voice Process / Banking Process Whitefield - International Voice Process, International Tech Support & International Semi Voice Process Maratha Halli - International Voice Process & Social Media Process Electronic City - International Voice Process & International Non Voice Process Bellandur - International Voice Process Salary 2.5 LPA to 6 LPA+ incentives For More Details Please Please Call Sara on 6360065554 Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication Roles and Responsibilities: - Customer Focus Take ownership of each customer while empathizing and prioritizing customer needs Resolve conflicts and manage customer expectations Determine customer needs and provide appropriate solutions through relationship building Communication Skills Effective verbal and written communication with both external and internal customers Document customer account activities thoroughly and concisely Engage in interactive dialogue with customers through active listening Problem Solving Skills Approach problems logically and with good judgment to ensure the appropriate customer outcome Make appropriate decisions on behalf of the customer quickly and effectively Effectively prioritize work to ensure efficiency Conduct research as needed Analytical Skills Critical thinker and ability to exercise independent judgment Accuracy and attention to detail Required to abide by all applicable regulatory and department practices and procedures Computer Skills Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools Fluency in Windows Operating Systems and Microsoft Office tools For More Details Please Please Call HR Sara on 6360065554 Walkin Interview Venue: 92, 2nd Floor, Mosque Road, Frazer Town, Bengaluru 560005 Above More Super Market & Diagonally opposite KFC or call us on 996408000 or 080-46115600 to speak to any of our HR Recruiters visit jobshop.ai to explore other open positions with us ****PLEASE DO REFER YOUR FRIENDS****

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