Job Description

Job Title: Customer Service Executive (International Calling)

Location: Madhapur

Responsibilities:

Handle inbound and outbound calls from international customers in a professional and courteous manner. Address customer inquiries, complaints, and concerns promptly and accurately. Provide timely and effective solutions to customer issues, ensuring high levels of customer satisfaction. Collaborate with internal teams to resolve customer issues efficiently. Maintain accurate records of customer interactions and transactions. Adhere to company policies and procedures while delivering exceptional customer service. Meet and exceed performance targets and quality standards.
Requirements:

Minimum 8 months of experience in customer service, preferably in an international BPO environment. Excellent communication skills in English (both verbal and written). Strong problem-solving abilities and customer-centric approach. Ability to multitask and work in a fast-paced environment. Flexibility to work in rotational shifts or US Shifts Preferably experience in inbound callings, US support, US process, international voice process, process associate, international calling
Call us @ 8218846274/ 9153619895 /9149313427

Job Types: Full-time, Permanent

Pay: ?28,000.00 - ?45,000.00 per month

Benefits:

Provident Fund
Schedule:

Night shift US shift
Supplemental Pay:

Commission pay Joining bonus
Ability to commute/relocate:

Kompally, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
Education:

Higher Secondary(12th Pass) (Required)
Language:

Hindi (Preferred) English (Required)
Work Location: In person

Speak with the employer

+91 9153619895