Job Description

ixamBee hiring on behalf of iEnergiser

About us:

A conglomerate of some of the most sought-after solutions in the digital landscape, we are a global provider of an array of tech-solutions that can help you reimagine the scope of your business. Keeping in mind the big picture, we thrive on digitally transforming businesses through a comprehensive suite of Customer Management and Custom Content Development Services, helping you to reap increased profits through cost-effective, value-rich customer contacts and transformation solutions.

for a Customer Support Role - International Process

Process Name - Travel Club India

Responsibilities

• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support,
• Establishing a positive rapport with all clients and customers via phone.
• Interacting with customers to ensure they have a desirable and shareable experience.

Requirements:

• Graduate with 1 year voice experience in Travel Process
• Communication and thought process has to be good.
• Excellent communication skills.
• Must be fluent in English
• Must be comfortable working from the office.

Shift Timings - 5 days working - Male - 6 am - 12 am (any 9 (nine) hours shift)
Female - 6 am - 8 pm (any 9 (nine) hours shift)

Job Location: Noida - A - 37, Gate No - 01, Sector - 60, Noida - 201301
Job Type: Full Time

Pay: Rs. 40,000 CTC per month

Job Types: Full-time, Permanent

Pay: Up to ?40,000.00 per month

Schedule:

• Rotational shift

Education:

• Bachelor's (Required)

Experience:

• Customer service: 1 year (Required)

Language:

• English (Required)

Work Location: In person