1. Efficiently handling inbound and outbound calls and transferring them to the relevant agentor department as per telecalling script. 2. Communicating with them through various Omnichannel channels, including email, social media, phone or SMS 3. Assisting them if they are facing a problem and troubleshooting it. 4. Ensuring the customer has a positive experience with the company. 5. Fostering a healthy relationship between the client and the customer. Communicating right information and making them satisfy with the query. Job Type: Full-time Ability to commute/relocate:
Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Required)