Customer Support /implementation Executive
Job Description
• He/ She will be responsible for providing exceptional customer support, ensuring customer satisfaction, and enhancing the overall customer experience.
• The role will involve handling customer inquiries, resolving issues and complaints, and maintaining positive relationships with customers.
• Collecting and analyzing customer feedback.
• Providing proactive customer outreach and escalating the request if required and managing communication between the teams.
• Maintaining a personal discipline and pleasant work environment for the team.
• Must be a Team Player with positive attitude and proactively work with cross functional teams for customer queries resolution
• Must Take responsible of his own task and work with minimal supervision
• Great problem solving ability -asses all option before making decision
Job Types: Full-time, Permanent
Pay: ?10,000.00 - ?15,000.00 per month
Schedule:
• Day shift
Education:
• Bachelor's (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Required)
Work Location: In person
Expected Start Date: 01/11/2024
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Job Detail
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Job IdJD3508106
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationOR, IN, India
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EducationNot mentioned
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ExperienceYear