Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Strong phone contact handling skills and active listening.
Ability to multi-task, prioritize, and manage time effectively.
Job Types: Full-time, Fresher
Pay: ?10,000.00 - ?15,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Schedule:
Fixed shift
Education:
Bachelor's (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
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