Job Role: -
Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels. ? Maintain a high standard of service quality, adhering to Agoda's customer service guidelines. ? Communicate effectively with customers, ensuring a positive and helpful interaction.
Job Types: Full-time, Permanent, Fresher
Pay: ?12,500.00 - ?15,600.00 per month
Benefits:
• Provident Fund
Schedule:
• Day shift
• Morning shift
• Night shift
• Rotational shift
Supplemental Pay:
• Overtime pay
• Performance bonus
• Yearly bonus
Education:
• Bachelor's (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
• Hindi (Preferred)
Work Location: In person
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