Customer Support Executive
Job Description
We are Hiring for Teleperformance Kolkata Location
• A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization . They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual.
• Patience is one of the most important characteristics of customer service employees . Only a patient customer service representative can give each client the time they need for their issue resolution (without compromising on the quality of support.
JOB ROLES
1. Answering questions about a company's products or services.
2. Resolving issues and troubleshooting technical problems.
3. Providing proactive customer outreach.
4.Handling customer complaints.
5. Collecting and analyzing customer feedback.
6.Responding to customer reviews.
Interested candidates can apply here for further process
Salary : 15K-30K CTC
Shifts : Rotational / Night
Job Types: Full-time, Fresher
Pay: ?20,000.00 - ?30,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Night shift
• Rotational shift
Supplemental pay types:
• Performance bonus
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3386340
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWB, IN, India
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EducationNot mentioned
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ExperienceYear