Customer Support Executive
Job Description
•Ensure customer satisfaction by driving resolution of
customer reported issue.
•Identify and aggrasively manage chronic issues which
may arise.
•Manage reported customer service issues via the trouble
ticketing system, ensuring fault, isolation, escalation and
resolution are appropriately documented.
•Address all customer enquiries and disputes, seeing
them through the resolution.
•Ensure timely, effective communication and follow-up by
the team to customers in order to provide resolution or
updates on any reported problems developed overall
goals and objectives for the team, as well as for each
individual.
Job Type: Full-time
Pay: ?1.75 - ?3.25 per year
Schedule:
• Rotational shift
Supplemental Pay:
• Performance bonus
• Yearly bonus
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3523997
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUP, IN, India
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EducationNot mentioned
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ExperienceYear