Customer Support Executive
Job Description
Job Title: Customer Support Executive
Location: Udaipur (Rajasthan)
Experience - min 1 year
Position Type: Full-time
Responsibilities:
Engage with customers via chat and online platforms to address inquiries, provide product information, and resolve issues promptly and professionally.
Deliver personalized assistance to customers, ensuring their needs are met and their concerns are addressed in a timely manner.
Utilize effective communication skills to convey complex information clearly and concisely to customers.
Collaborate with internal teams to escalate and resolve customer issues that require additional support.
Maintain accurate records of customer interactions and transactions for reporting and analysis purposes.
Stay updated on product features, promotions, and policies to provide accurate information to customers.
Adapt to rotational shifts, including night shifts, to ensure seamless customer support coverage.
Interested candidates can share their CV to- krishna.p@beyoung.in
Job Types: Full-time, Permanent
Pay: ?10,000.00 - ?15,000.00 per month
Benefits:
• Paid sick time
• Provident Fund
Schedule:
• Day shift
• Morning shift
• Night shift
• Rotational shift
Supplemental Pay:
• Performance bonus
• Yearly bonus
Education:
• Diploma (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3473907
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUdaipur, RJ, IN, India
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EducationNot mentioned
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ExperienceYear