Job Description

Job Title: Customer Support Executive

Location: Hyderabad

Job Responsibilities:

• Data Harvesting: Collect, analyze, and manage customer data to drive decision-making and improve sales performance.
• Product Demonstration: Deliver engaging and informative product demos to potential clients, showcasing the benefits and features of our offerings.
• Nurturing Webinar Leads: Engage with leads generated from webinars, nurture relationships, and guide them through the sales funnel.
• Customer Feedback Collection: Regularly gather feedback from customers to improve products and customer experience.
• Webinar Invitation Management: Plan, manage, and send webinar invitations to targeted audiences ensuring a smooth registration process.
• Sales CRM Management: Update and maintain the CRM system to ensure accurate tracking of customer interactions and sales opportunities.
• Collaboration with Sales Teams: Work closely with sales and marketing teams to align strategies and achieve sales targets.

Education and Skills Requirements:

• Education: A Bachelor's degree is compulsory.
• Language Proficiency: Must be proficient in English (both written and spoken).
• Strong interpersonal skills to nurture leads and handle customer feedback effectively.
• Ability to manage multiple tasks like data harvesting, CRM updates, and scheduling.
• Excellent organizational skills for handling webinars and demos.
• Tech-savvy with experience in CRM tools and webinar platforms.

Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Supplemental Pay:

• Overtime pay
• Performance bonus

Application Question(s):

• Are you Comfortable with 20,000 - 25,000 Package ?

Education:

• Bachelor's (Preferred)

Experience:

• Tele calling: 1 year (Required)

Language:

• English (Required)

Work Location: In person