Job Description

Job Title: Customer Support Executive - Telle Caller

Location: Hyderabad

Experience: 0 to 3 years

Company Name: Nextgen Property Adviser Pvt Ltd

Position Type: Full Time

About Us

•Nextgen Property Adviser Pvt Ltd (propertyadviser.in) - Buyers focused Real Estate Software Company. •

Below are our Key USPs.

• PropertyAdviser.in is the only Local Directory portal (1800+ projects live on the website) serving the Hyderabad Real Estate Community for 8 Years.
• We are the Only Hyderabad-based Prop-Tech company creating Innovative marketing and sales services since 2017.
• We believe in Real estate education and knowledge is key to eligibility to take part in buying or selling.
• We are making a platform to solve the problem of Real estate facts checking by offering authentication based free and paid information subscriptions.



We are looking for a representative to join our team at 1trec as a Customer Support Executive - Outbound. The ideal candidate has strong communication skills, positive attitude towards providing exceptional customer services.

Role and Responsibilities

• Managing outbound and inbound calls in timely manner.
• Provide accurate information about products and services.
• Identify and assess customer needs to achieve satisfaction.
• seize opportunity to upsell the product.
• Build sustainable relationships and trust with customer account through open & interactive communication.
• Provide appropriate solution and substitute within the specified timeframe and follow up to ensure resolution.
• Maintain Client Interaction logs in CRM.
• Stay updated on industry and best practices.
• Contribute to a positive and supportive team environment.

You will be a perfect fit, if you have

• Bachelor's degree in any discipline.
• Strong communication skills and customer centric approach.
• Ability to learn quickly and adapt to changing situation.
• Basic computer skills and familiar with Ms Office
• Problem Solving Attitude and willingness to take on new challenges.
• Willingness to work in flexible hours.

Interested candidates can drop their CV at jyothi@1trec.com or can connect at 9121165081

Job Type: Full-time

Pay: Up to ?300,000.00 per year

Benefits:

• Provident Fund

Supplemental Pay:

• Commission pay

Application Question(s):

• We work on Saturday's and Sunday's. The weekoff will be on Tuesday or Wednesday

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)

Language:

• English (Preferred)
• Telugu (Preferred)

Work Location: In person