Customer Support Executive Surat

Year Surat, Gujarat, India

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Responsibilities

Empathy: Understanding another person's perspective and emotions
Problem solving: Defining the problem, diagnosing the root cause, and identifying and implementing a solution
Communication: Being clear and concise in verbal and written communication
Active listening: Listening to customers' concerns and issues
Patience: Being understanding and calm when dealing with customers
Interpersonal skills: Being able to interact with customers in a productive way
Technical knowledge: Being knowledgeable about the products or services

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