Customer Support Executive (post Sales) Real Estate Industry Navi Mumbai(cbd Belapur)

Year    Navi Mumbai, Maharashtra, India
DC Consultants
128 Current Jobs Openings
Apply Now

Job Description


We are urgently hiring for the Role of Customer Support at our Real Estate Company at our leading Real Estate Industry at Belapur, Navi Mumbai location.Key Responsibilities:-Respond to client inquiries via phone, email, and chat regarding property listings, appointments, and general real estate questions.

  • Birthday Calls / Email / SMS/ Marketing calls/ WhatsApp responses
  • Password reset / Feedback
  • Personal details update
  • Pan card and RERA certificate request to create invoices
  • GST certificate request to create invoices
  • API integration
  • Syndicate CRM Tickets
  • Channel partner process
  • Documents received from the client
  • Approval of referral bonus
  • TDS call/email
  • Loan-related calls
  • Appreciation Mails
  • Google review (Email/call)
  • Status of client update from internal team
  • Website updating
-Assist clients in understanding the buying, selling, and renting processes.
-Schedule property viewings and coordinate with agents and clients.
-Maintain accurate records of client interactions and property listings in our CRM system.
-Provide clients with market updates and property information.
-Collaborate with agents and other departments to resolve client issues and enhance service delivery.
-Gather feedback from clients to improve services and client satisfaction.
-Stay informed about market trends, property listings, and company services.Candidates Profile:
  • Positive attitude
  • Hardworking
  • Communication Skills.

DC Consultants

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD3465555
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Navi Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year
 
 
Jobs by Function
Popular Job Skills
Popular Industries
Popular Cities
Jobseekers
Employers
Home | About Us | Terms & Conditions | Privacy Policy | Help and FAQ | Contact Us
All rights reserved © 2024.