Customer Support Executive (post Sales) Real Estate Industry Navi Mumbai(cbd Belapur)
Year Navi Mumbai, Maharashtra, India
Job Description
We are urgently hiring for the Role of Customer Support at our Real Estate Company at our leading Real Estate Industry at Belapur, Navi Mumbai location.Key Responsibilities:-Respond to client inquiries via phone, email, and chat regarding property listings, appointments, and general real estate questions.
- Birthday Calls / Email / SMS/ Marketing calls/ WhatsApp responses
- Password reset / Feedback
- Personal details update
- Pan card and RERA certificate request to create invoices
- GST certificate request to create invoices
- API integration
- Syndicate CRM Tickets
- Channel partner process
- Documents received from the client
- Approval of referral bonus
- TDS call/email
- Loan-related calls
- Appreciation Mails
- Google review (Email/call)
- Status of client update from internal team
- Website updating
-Schedule property viewings and coordinate with agents and clients.
-Maintain accurate records of client interactions and property listings in our CRM system.
-Provide clients with market updates and property information.
-Collaborate with agents and other departments to resolve client issues and enhance service delivery.
-Gather feedback from clients to improve services and client satisfaction.
-Stay informed about market trends, property listings, and company services.Candidates Profile:
- Positive attitude
- Hardworking
- Communication Skills.
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Job Detail
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Job IdJD3465555
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNavi Mumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear