Customer Support Executive

Year    Mumbai, Maharashtra, India

Job Description


Job Title: Client Service ExecutiveJob Location: Mumbai | AndheriJob Timing: Night ShiftExperience: 0 - 6 Years (Advantage - medical billing )Qualification: Any Graduation except engineer and Computer scienceRoles & Responsibilities :1. Outbound calls to insurances for claim status and eligibility verification.2. Denial documentation and further action.3. Calling the insurance carriers based on the appointment received by the clients.4. Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.5. Calling insurance companies to get the status of the unpaid claims.6. Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.7. Maintain the individual daily logs.8. Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs.9. Work cohesively in a team setting. Assist team members to achieve shared goals.10. Compliance with Medusind\'s Information Security Policy, client/project guidelines, business rules and training provided, company\'s quality system and policies.11. Communication / Issue escalation to seniors if there is any in a timely manner.12. Punctuality is expected all the timeInterested candidates can share their resume on Whatsapp - 9004209250 or Mail - pranjal@gminfotech.in

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Job Detail

  • Job Id
    JD3321676
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year