Job Description

We are seeking a highly motivated and customer-focused individual to join our customer support team as a Customer Support Executive. As a Customer Support Executive, you will be responsible for providing exceptional customer service to our clients through various channels, including email, phone, and chat. You will need to possess excellent communication skills, patience, and problem-solving abilities to resolve customer inquiries and complaints effectively.

Key Responsibilities:

• Provide timely and effective customer service via email, phone, and chat channels.
• Respond to customer inquiries and resolve issues in a timely and efficient manner.
• Maintain a high level of professionalism and positive attitude while interacting with customers.
• Identify opportunities to improve the customer experience and escalate to the appropriate team.
• Keep up-to-date with product knowledge and industry developments to better serve our customers.
• Collaborate with cross-functional teams, including sales, marketing, and Designers, to ensure a seamless customer experience.

Qualifications:

• Any Graduates can Apply
• Excellent communication skills, both written and verbal.
• Ability to multitask and manage time effectively.
• Strong problem-solving skills and ability to think creatively.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Availability to work flexible hours, including weekends and holidays, as required.

If you are a highly motivated individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.

For more info connect us on +918982070543 / 07316803936

Job Type: Full-time

Pay: ?12,000.00 - ?15,000.00 per month

Jadwal:

• Day shift

Tunjangan:

• Provident Fund

Ability to commute/relocate:

• Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Required)

Language:

• Hindi (Required)
• English (Required)