Customer Support Executive
Job Description
Customer Support Executive with 6+ months work experience required in a healthcare Retail Apparel and Fashion brand located at Lower Parel / Parel (nearby staion), Mumbai
Freshers can also apply
JD:
- Respond promptly to customer inquiries across various channels
- Escalate priority issues per company guidelines
• Address and resolve customer complaints to ensure satisfaction
- Document customer interactions and transactions
- Understand our products and services to assist customers effectively
- Collaborate with departments for timely issue resolution
- Strive for first-call resolution and maintain performance metrics
Between 10 am - 10 pm any 9 hours shift
All Saturdays are WFH & Sundays are fixed off
Salary up to Rs 20,00 per month (can be slightly increased depending upon the caliber)
Kindly share CV on sameer.alfs1@gmail.com with subject line CSE - Parel mentioning your current salary, expected salary, notice period and reason to quit current organisation
Job Type: Full-time
Pay: Up to ?20,000.00 per month
Application Question(s):
• What is your current monthly salary?
• What is your expected monthly salary?
• How soon can you join if shortlisted? (in days)
Work Location: In person
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Job Detail
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Job IdJD3471622
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear