Job Description

Incepted in 2014, ITS Coatings is a specialist manufacturer of traffic markings focused on manufacturing of water based & solvent based paints and primers, promoters of glass beads and road marking equipment's. We focus on critical application areas such as Airports, Seaports, Roads, etc.

JOB OVERVIEW:

We are looking for an organized & efficient sales support specialist, responsible to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

JOB DESCRIPTION:

?Answering customer inquiries, scheduling meetings and following up with customers about their order status.

?Maintaining reports & databases about the clients and offers

?Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data to the sales department.

?Searching potential clients and generate sales leads by doing proactive marketing via emails, phone calls, etc.

?Keep records of customer interactions, process customer accounts and file documents.

?Preparing & sending offers/quotations, purchase orders.

?Co-ordinating the dispatches with logistics team

?Updating clients about their order status and dispatch details & documents

? Other duties as assigned.

SKILLS:

?Excellent communication skills.

?Excellent team working and customer service skills.

?Ability to multi-task prioritize, and manage time effectively

?Computer literacy and typing skills.

QUALIFICATIONS:

Graduation

?Any additional relevant degree beyond graduation will be advantageous.

EXPERIENCE:

?3-5 years' experience in sales / customer support

Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?45,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift
• Morning shift

Education:

• Bachelor's (Preferred)

Experience:

• total work: 3 years (Required)
• Customer service: 5 years (Required)

Language:

• English (Required)

Work Location: In person