Job Description

Job Title: Customer Support Executive

Company: DitioSys Pvt Ltd

Location: Bangalore, Karnataka, India

About Us:

DitioSys Pvt Ltd pioneers innovative solutions, driven by a commitment to excellence and customer satisfaction.

Your Role:

As a Customer Support Executive, you'll provide exceptional service, troubleshoot issues, and ensure customer satisfaction.

Responsibilities:

• Customer Assistance: Promptly address customer inquiries and provide accurate information.
• Issue Resolution: Investigate and resolve customer-reported issues efficiently.
• Product Knowledge: Develop a deep understanding of our products and services.
• Documentation: Maintain detailed records of interactions in our CRM system.
• Customer Advocacy: Provide valuable feedback to improve our products and services.
• Training and Development: Enhance skills through training sessions and workshops.

Qualifications:

• Excellent communication skills in English.
• Strong problem-solving abilities.
• Basic computer proficiency.
• Willingness to work flexible hours.

How to Apply:

Send your resume and cover letter to hr@ditiosys.com with "[Your Name] - CSE Level 1 Application" in the subject line.

Join Us:

DitioSys Pvt Ltd is an equal-opportunity employer. Apply now and be part of our customer support team!

Job Types: Full-time, Permanent

Pay: ?23,000.00 - ?27,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Evening shift
• Monday to Friday
• Night shift
• Rotational shift
• US shift

Supplemental Pay:

• Overtime pay
• Yearly bonus

Work Location: In person

Expected Start Date: 22/11/2024