Customer Support Executive

Year    Kolkata, West Bengal, India
Teleperformance
11 Current Jobs Openings
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Job Description

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We are Hiring for Teleperformance Kolkata Location
  • A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual.
  • Patience is one of the most important characteristics of customer service employees. Only a patient customer service representative can give each client the time they need for their issue resolution (without compromising on the quality of support.
JOB ROLES1. Answering questions about a companys products or services.2. Resolving issues and troubleshooting technical problems.3. Providing proactive customer outreach.4.Handling customer complaints.5. Collecting and analyzing customer feedback.6.Responding to customer reviews.Interested candidates can apply here for further processSalary : 15K-30K CTCShifts : Rotational / NightJob Types: Full-time, FresherPay: \xe2\x82\xb920,000.00 - \xe2\x82\xb930,000.00 per monthBenefits:
  • Health insurance
  • Provident Fund
Schedule:
  • Night shift
  • Rotational shift
Supplemental pay types:
  • Performance bonus
Education:
  • Higher Secondary(12th Pass) (Preferred)
Experience:
  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
Language:
  • Hindi (Preferred)
  • English (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3345554
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kolkata, West Bengal, India
  • Education
    Not mentioned
  • Experience
    Year
 
 
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