Job Description

*** Associate Hiring *** Designation Advance resolution expert(L2) Job Profile Handling escalation calls. Job Type Full Time \xe2\x80\x93Permanent - Duration 9 Hours(including 1 hr break) Mandatory Criteria- Communication skill \xe2\x80\x93Excellent communication needed in English and Hindi Education \xe2\x80\x93 Higher secondary Experience \xe2\x80\x93 min 1year BPO exp required. Work Timing \xe2\x80\x93 24*7 rotational (drop and pickup available for odd shifts) Week off \xe2\x80\x93Rotational,6 days working. Maximum Age Limit - 40 Interview Structure- HR round\xe2\x80\x93Yes Typing Test\xe2\x80\x93Min 30WPM/90% accuracy Psychometric test Versant test(Versant score should be 4) Client round Documents Required - Aadhar Card (Complete Date of Birth)\xe2\x80\x93 Mandatory Pan Card - Mandatory Education Marks sheets\xe2\x80\x9310th, 12th, Mandatory Experience Letter, Offer Letter, Pay slips (last 3 months) Salary and Benefits CTC-245000/-, Salary in hand 18342/-. Salary from first day ESIC & PF Interview Details Office Address - Rajarhat, DLF 2, Tower B, 3rd Floor, New Town, Kol \xe2\x80\x93 156 Interview Timing- 11.30 am to 4.30 pm Date- Every Monday to Saturday Job Type: Full-time Pay: 20,000.00 per month Schedule:

• Day shift

Ability to commute/relocate:

• Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person Speak with the employer
+91 8305010170